FAQ
How can I return my item?
If you're dissatisfied with your purchase and would like a refund, send us an email at customerservice@amaicollection.com within 30 days of receiving your order. Product must be unused and in its original condition, along with the dust bag and original packaging.
If your order arrives damaged or defected, please contact customer service within 7 days of delivery, along with photos of the defect. amai. will provide a replacement or full refund at no cost.
amai. reserves the right to refuse returns that don't meet the return conditions or appear to show signs of wear.
How long does it take for orders to be shipped out?
Orders will be shipped within 2-4 business days. Once your order has shipped, you will receive an email.
Do you ship internationally?
International shipping is currently available for:
- The Bahamas
- Brazil
- Canada
- France
- Ireland
- Italy
- Mexico
- Portugal
- Spain
- The United Kingdom
Don't see your country? We're working to add more countries as soon as possible. Please continue to check reguarly for updates.